Shipping policy
Shipping Policy
Welcome to Susi Water Sport! We want to provide you with clear information about our shipping practices. Please review our simplified Shipping Policy below:
1. Order Processing:
- All orders are processed within [number of business days] business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost at the checkout before completing your purchase.
3. Shipping Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
4. Shipping Delays:
- While we strive for timely delivery, unforeseen circumstances like weather conditions or customs delays may impact delivery times. We appreciate your patience in such situations.
5. Address Accuracy:
- Please ensure the shipping address provided during checkout is accurate. We cannot be held responsible for orders delivered to incorrect addresses due to customer error.
6. Order Tracking:
- Track your order using the provided tracking number in the shipping confirmation email or by logging into your account on our website.
7. Contact Us:
- For any shipping-related inquiries, please contact our customer support team at info@susiwatersport.com or 00628112129910
8. Changes to the Policy:
- Susi Water sport reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for choosing Susi Water Sport. We appreciate your trust and look forward to providing you with a seamless shopping experience.